All You Linen Crooks Beware!
Hotel guests, be warned: Your bathrobes may be under surveillance.
“After being in the industry for many years, I understand the challenges hotels face in monitoring linen,” he said.
“Any given month, they can lose 5 to 20 percent of towels, sheets and robes. That gets expensive with the rising cost of cotton.”
Beyond policing freebie-hungry travelers, the chips help managers properly stock rooms and order supplies.
“Keeping track of everything is an arduous task, and there’s never been a clear system,” he said. “The chips introduce accountability, make things easier.”